Privacy Policy

Last updated: January, 2026

1. Introduction

1.1 When you interact with Anokai Advisory, you are trusting us with your information. We take your privacy seriously.

1.2 Anokai Advisory (ABN: [Insert ABN]) (Anokai, we, us, our) respects your rights to privacy under the Privacy Act 1988 (Cth) (Privacy Act) and complies with the Australian Privacy Principles (APPs). Where applicable, we also comply with Victorian health privacy principles.

1.3 This policy explains what information we collect, how we use it, and your rights to access, correct or delete your information.

1.4 At Anokai Advisory we:

  • Gather research and consumer insights

  • Provide health advocacy and advisory services

  • Create and share information and content about various aspects of health

  • Engage a range of health professionals, service providers and peak organisatios for clinical, commercial and professional services.

1.5 This Privacy Policy applies to information collected through:

  • Consumer research and insight assessments

  • Our website at www.anokai.com.au

  • Email communications and mailing lists

  • Advisory service engagements

2. What personal information we collect

2.1 The types of personal information we collect include:

Research participants:

  • Contact details (name, email, phone)

  • Demographic information (age, state, occupation)

  • Health indicators and responses (de-identified and coded)

Website visitors and subscribers:

  • Name and email address

  • Website usage data (IP address, browser type, pages visited)

Advisory service clients:

  • Contact and billing information

  • Health information about you

2.2 We only collect health information with your consent or in accordance with the Privacy Act.

2.3 If you choose not to provide personal information, we may not be able to provide you with our services.

3. How we collect your information

3.1 We collect personal information directly from you when you:

  • Book an assessment

  • Participate in a research interview

  • Complete forms on our website

  • Subscribe to our mailing list

  • Engage with our advisory services

  • Contact us by email or phone

3.2 We may also collect information from:

  • Third-party platforms (Calendly, Kit/ConvertKit, Google Analytics)

  • Publicly available sources

  • Service providers assisting with our operations

4. How we use your information

4.1 We collect and use your personal information to:

  • Conduct the health assessment and research study

  • Generate your personalised profile

  • Communicate with you about the research and results

  • Provide advisory and referral services

  • Send you updates about Anokai services (with your consent)

  • Improve our services, programs and advocacy offerings

  • Publish aggregated, de-identified research findings and content

  • Comply with legal obligations

4.2 We will not use your personal information for other purposes unless you consent or we are required by law.

5. How we protect your information

5.1 For research data:

  • Interview responses are de-identified and assigned a participant code (e.g., P001)

  • Contact details are stored separately from research responses

  • Only the researcher holds the key linking codes to identities

  • Published research uses only aggregated, non-identifiable data

5.2 Security measures:

  • Password-protected electronic storage

  • Encrypted data transmission (if required)

  • Access restricted to authorised personnel only

5.3 Third-party platforms: We use trusted service providers who are contractually obligated to protect your data:

  • Kit (ConvertKit) for email management

  • Calendly for appointment scheduling

  • Google Workspace for email and document storage

  • Squarespace for website hosting provider

5.4 We will destroy or de-identify personal information when it is no longer needed or required by law.

6. Who we share your information with

6.1 We do not sell, rent, or trade your personal information.

6.2 We may share your information with:

  • Service providers (IT support, email platforms, payment processors)

  • Professional advisors (legal, accounting)

  • Law enforcement or regulatory bodies (if required by law)

6.3 Research data sharing: De-identified, aggregated research findings may be:

  • Published in reports, articles, or blog posts

  • Shared with health organisations for advocacy and policy development

  • Presented at conferences/workshops

  • Development of personalised programs and service offering

No individual participant will be identifiable in published research.

7. Your rights

7.1 You have the right to:

Access your information: Request access to the personal information we hold about you

Correct your information: Request correction if your information is inaccurate or incomplete

Withdraw consent: Unsubscribe from our mailing list or withdraw from the research study at any time

Request deletion: Ask us to delete your personal information (subject to legal retention requirements)

7.2 To exercise these rights, contact us at hello@anokai.com.au

7.3 To lodge a complaint: If you believe we have not handled your information appropriately, contact:

Anokai Advisory
Email: hello@anokai.com.au

8. Data retention

8.1 We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law.

Research data:

  • Contact details: Until you request deletion or unsubscribe

  • De-identified interview responses: [5-7 years] for research analysis

  • Interview recordings: Deleted within [6 months] of transcription

Marketing data:

  • Email subscribers: Until you unsubscribe

  • Waitlist subscribers: Until service launch or you request removal

9. Cookies and tracking

9.1 Squarespace may uses cookies to improve user experience and analyse website traffic.

9.2 You can control or delete cookies through your browser settings. Note that disabling cookies may affect website functionality.

10. Overseas disclosure

10.1 Some of our service providers are based overseas, including:

  • Kit (ConvertKit): United States

  • Calendly: United States

  • Google Workspace: Various international locations

10.2 These providers are contractually required to protect your information.

11. Changes to this policy

11.1 We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a new "Last updated" date.

11.2 We encourage you to review this policy periodically.

12. Contact us

If you have questions or concerns about this Privacy Policy, please contact:

Anokai Advisory
Email: hello@anokai.com.au
Website: www.anokai.com.au
ABN: [Insert ABN]